The Colonial School District has reviewed all stops for safety. All stops will remain the same, unless under further investigation, the District along with other agencies determine that the bus stop is not safe. Please do not use this form to request a closer stop. This procedure is only for the request to review changes in conditions at a bus stop.
HOW TO REQUEST A BUS STOP CHANGE DUE TO SAFETY CONCERNS:
Upon receipt of the request, the Transportation Department will provide a notification by email or by telephone regarding the approximate timeline for reviewing the request. When a request includes multiple families in a development, the notification will be provided to the first party listed on the request.
The timeline for the review may be based on the time of year that the request is received. For example, based on the high volume of requests in the first four to six weeks of school, a much longer period of time will be needed before a review is completed. Since the beginning of the school year is the busiest time for the Transportation Department, your request may be delayed up to seven weeks.
The timeline may be based on the complexity of the request. Issues impacting the complexity include the number of site observations, the amount of research required and the number of outside agencies involved.
2. The Transportation Department will provide an update to the parent/guardian by phone or email if the investigation is not completed within the estimated timeline.
3. At the conclusion of the review, and if the request is approved, the Transportation Department shall provide instructions about any bus service changes to the parent/guardian by phone or email. Implementation of the change shall generally occur within a five-day period after the approval. If a large number of parents are impacted by the change (such as revised bus stop times), the new service may take longer than five days.
4. At the conclusion of the review, and if the request is denied, the Transportation Department will provide a written response to the parent/guardian.